Leasing Professional

Job Description

CGC Residential, part of the Cate Grey Capital family, is a multifamily property management company specializing in communities in Texas. We believe in living our values in every interaction with residents, employees and our communities: Live for family. Serve to lead. Own the outcome. Be gritty.

CGC Residential is seeking to hire a Spanish-speaking Leasing Professional. The Leasing Professional is the point of contact for all potential customers. When prospects visit in person, their focus is to greet them and highlight the advantages of living at that property. This includes touring, explaining amenities, reviewing price options and completing lease paperwork. Follow up on customer leads from phone calls and online is also imperative in assisting with marketing efforts. The Leasing Professional will also generate qualified traffic by becoming involved in the local community as well as participating in outreach programs.

Responsibilities

• Assists in the day-to-day leasing operations of the property
• Responsible for leasing apartments, improving occupancy, and generating traffic
• Maintains complete and accurate property files and records
• Gives prospective residents tours and discuss community amenities
• Responds timely to prospective resident telephone calls and internet lead responses
• Reviews rental and move-in files for accuracy and input new residents into ResMan
• Enters leasing activity into the leasing system daily
• Promptly attends to resident comments and/or complaints
• Prepares move-in paperwork, keys, and welcome packets for a new resident
• Reviews all lease files prior to move-in for accuracy and completeness
• Supports the Community Manager’s efforts to manage all aspects of marketing and leasing for the property
• Understands the market near the property and any other aspects of the sub-market that could impact the occupancy and/or income of the property
• Responds timely to prospective resident telephone calls, texts, emails and internet lead responses
• Correctly completes all lease applications, assists with application verification, and notifies the prospective resident of results in a timely manner
• Perform other duties as requested to support property operation

Qualifications

• Ability to stay professional and calm in a high pressure or emotional situations
• Spanish speaking required
• Strong communication and customer service skills
• At least 1year direct leasing and/or property management experience
• Ability to read, write and comprehend simple instructions, short correspondence, and memos
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals including computing rate, ratio, and percent
• Proficiency in Google Suite, Microsoft Office and property management software (ResMan preferred)
• Able to multitask and meet deadlines in a timely manner
• Willing to work flexible schedule including weekends
• Must be able to walk the property which includes climbing stairs
• Able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies and stand for extended periods of time

This is a non-exempt hourly position and is eligible for overtime. The Leasing Professional is eligible for periodic bonuses as determined by management from time to time.

CGC Residential celebrates differences and recognizes the impact they have on our employees, and community. As an equal opportunity employer, we are committed to creating an inclusive environment for all, and do not discriminate based on race, color, religion, sex, gender identity, parental or marital status, national origin, political affiliation, sexual orientation, disability or age.